Support is the operational help layer of LocationBase. Its job is to help a user recover access, understand a workflow, diagnose a product or Maps issue, and route unresolved problems to a human contact without mixing support with sales or general correspondence.
Support is for operational help. Contact is the broader communication surface for support escalation, commercial discussions, partnerships, research and collaboration.
Send the product/page, expected behavior, observed behavior and any concise reproduction steps. The source context is preserved automatically.
Report a support issue →Sign in, reset credentials, verify identity, or return to an active workspace.
Open secure access →Review products, entitlement, subscriptions and governed launch paths.
Open products →Return to LocationBase Maps for layers, map interaction and governed spatial capabilities.
Open Maps →Use LocationBase Knowledge when you need workflow guidance, terminology or contextual help.
Open Knowledge →Use the knowledge, discovery and real-world interface when the issue is understanding geographic context rather than operating a product.
Open GeoInfoWorld →Escalate a technical or account problem through the canonical Contact form.
Contact support →